About Us

The Shared Services Model

Finance and Administration Shared Services is devoted to building effective, strategic campus partners. We endeavor to provide the highest level of functionality, expertise, efficiency, and service to our campus clients. 

Education
Ensure employees have the skills and knowledge to provide the utmost service.
Provide clear and informative communication.
Ownership
Take ownership of the customer's issue.
Customer Success
We partner with the customer, their success is our success.

Our Story

Finance and Administration Shared Services was created in July of 2016, initially pulling together four University of Oregon units' administrative functions – Utilities and Energy, Facilities Services, Design and Construction, and the University of Oregon Police Department. Between 2016 to present, our supported units have expanded to a total of 15 across the administrative organizations of Campus Planning and Facilities Management, Safety and Risk Services, and Campus Services.

Services are provided via our Service Partnership Agreements (SPA’s) which are updated on an annual basis. These agreements form the basis of FASS and have adjusted as the service offerings of the unit have been defined.

Additionally, FASS runs two university-wide services – Campus Stores and Campus Mail. Campus Mail was added to the unit portfolio in 2019 and combined into a new, comprehensive program with Stores in 2020. Currently, FASS has more than 40 full-time employees plus multiple student positions dedicated to providing efficient and effective administrative services to its campus clients.

 

Shared Services venn diagram

Our Services

Business Operations

Strategic Finance and Budget
  • Budget Methodology and Resource Planning
  • Labor/Service Rate Development
  • Informal Contract Support
  • Financial Forecasting and Reporting
Purchasing and Contracting
  • Requisitions and Requests
  • Contract Management for Contracts Less Than $25,000
  • Contract Management for Contracts Greater Than $25,000
Accounting
  • Accounts Payable
  • Accounts Receivable/Billing
  • Financial Entries (Journal Vouchers)
  • PCARD and Voyager Card Management
  • Reconciliations 
  • AiM Accounting Troubleshooting
  • Manage Campus Mail sorting, collection, and distribution for campus
  • International and domestic shipping of FedEx, UPS, and USPS parcels
  • Management of the University's zip+4 mailing addresses
  • Daily metering of outgoing first-class mail

Other Services

  • Warehouse Inventory Management
  • Surplus Asset Program Support

 

Information Technology

Application Support
  • AMAG Physical Security
  • Milestone Video Camera System
  • Manitou/Bosch Alarm System
  • UOPD IT Dispatch and Security Systems
  • CPFM Utilities and Energy Production Systems
  • AiM Asset Management System

Business Analysis and Reporting

  • Business Process Engineering
  • Data Analysis and Interpretation
  • Dashboards and Reports
  • Date Warehouse Design and Implementation

Desktop Support*

  • Office Suite Support: Outlook
  • Printers
  • Shared Files Services
  • Wired and Wireless Networking
  • New Employee Onboarding
  • PC and Mobile Device Hardware
*Provided for UOPD, CPFM Utilities and Energy, and FASS
 

Client Service Center

Travel Support

Client Relationship Management

  • Point of contact for all FASS services
 
 

 

 

Human Resources

Recruiting
  • Recruiting and Onboarding
Employee Labor Relations (ELR)
  • Performance Management
  • Consultation
  • Investigations, Grievances, Dispute Resolution
Position Description Review and Development
  • Classification and Compensation Review
  • Reclassifications
  • Expansion of Duties
Workforce Planning
  • Reorganizations
  • Process Improvement
  • Alignment of Positions With Operational Needs
Training - Topics include but are not limited to:
  • Developing an Engaged Workforce
  • Position Description Development and Review
  • Employee and Labor Relations
  • Classification and Compensation Review
  • Effective Performance Management
Payroll
  • Payroll Processing and Time Entry
 
 

Learn more about the services we provide in our Service Partnership Agreements.