Campus Mail Operations

Campus Mail Delivery Schedule

As of November 9th, 2020 campus mail will be picked up and delivered once per day. Please find information about your department‘s scheduled stop in the new schedule linked below:


Campus mail delivery schedule


Note: Scheduled times are estimated and may vary slightly due to daily volume fluctuations.


Incoming UPS and FedEx

For package delivery from UPS or FedEx, we do not have the authority to re-direct packages that are in transit to departments, only the sender may do that. Departments are advised to contact carriers and shippers individually to arrange for alternative deliveries as needed. Included below are the general practices of the most commonly used carriers. 


If an office is closed, the driver will make 3 delivery attempts before returning to the sender. If the package requires a signature, UPS will hold on to the package for 5 business days before returning to the sender. UPS can redirect at the discretion of the sender, but on a case by case basis. The sender will need to call with their account number and tracking number to redirect a package.


If an office is closed, the package will be brought back to the local hub and FedEx will attempt to call and arrange a scheduled delivery. They are unable to redirect packages to another location. To allow for attempted scheduled delivery, the sender of each package should include the recipient’s phone number on the shipment label. 


Shipping/Re-Directing Delivery to Off-Campus Addresses

When shipping to off-campus addresses, be sure to document the business purpose and reason for shipping to the off-campus site, and keep that documentation with your purchase record. When using a P-Card to purchase UO business-related items attach off-campus delivery documentation to the appropriate expense line in Concur in order to have them delivered to a UO employee home address, you must. Note: Duck Depot can deliver only to valid UO campus addresses (loaded as selectable options). Contact Purchasing and Contracting Services (PCS) if you have questions about this section.

Contact Us for More Information 

Service Portal

Submit a ticket and track its progress in the service portal.

FASS Service Portal