Knowledge Base

The Shared Services Knowledge Bases (KBs) are self-service online libraries containing how-to articles, workflows, forms, and much more. The Knowledge Bases are divided into two easy to maneuver spaces: IT and the FASS Knowledge Base.

FASS Knowledge Base

Search this knowledge base for all your Business Operations and HR needs:

FASS Knowledge Base​​​​​

Purchase Requests
Duck Depot
Branded Apparel Procurement
Voyager Cards
Safety Footwear Stipends
Mobile Phone Stipend Requests
Travel Requests
Recruiting: Classified and Officers of Administration (OA) Employees
Student Employment: Work-Study
Employee Performance Management
Position  Descriptions
OA Timesheet - Monthly Leave Reporting
Timesheet Submission: Classified, Student, Temporary, GE
Direct Deposit


IT Knowledge Base

Search this knowledge base for all your email, access, AiM, and reporting needs:

FASS IT Knowledge Base

Microsoft Teams
Zoom Video Conferencing
VPN - Connecting to UONet via Cisco AnyConnect Client
Connecting to UO Secure WiFi Network Prior to Logging in to Windows
Adobe Software Licensing
Inviting Users, Resources, and Conference Rooms To Meetings
Route Your Office # to Your Cell Phone
Windows Updates