Submit a Request
How to Submit a Request
- Select the FASS Service Portal button above.
- Log in using your Duck ID
- A General Request window will open
- Enter a title for the request in the Summary section
- Enter details of the request in the Description section
- Select a due date
- Attach any pertinent documentation
- Select the Create button when finished
- Email notifications will be sent when a ticket has been created, assigned, or an agent has responded to the request.
Access Department Workspace
Self Help Resources
Search the Shared Services Knowledge Bases for how-to articles, unit-specific services, forms, and much more. All of our customer-facing and internal procedures are available in one easy to navigate space. For more information, visit the Knowledge Base page.